RETURNS AND REFUNDS PROCEDURE AND GENERAL CONDITIONS

-Unfortunately E-Liquids once opened cannot be returned due to the nature of the product.

-No warranty or Guarantee on Pre-made coils

-Please note that orders placed and not paid unless by prior arrangement with management that have not been paid within 24 hours from the time of purchase shall be canceled without written confirmation. Please note it is your responsibility to forward proof of payment to info@foggingamazing.co.za and we strongly suggest that you do not rely on the banking apps to do so.

-The purchaser shall inspect the goods on arrival and must notify Fogging Amazing within 24 hours of receipt of the goods if any goods are damaged and items not received. Please do not open any goods without checking them to be correct first. Please contact us via email or whatsapp immediately. Whatsapp 078 699 0450.

-Should the purchaser fail to do this it shall be deemed as goods accepted. If the purchaser wants to return any goods for whatever reason the purchaser may do so within 7 days of receipt of the goods. All goods must be in an unused condition.

-The Seller will refund the cost of the goods; however shipping charges are non-refundable, unless the mistake is from Fogging Amazing.
Where a claim of defect or damage is made, the Goods shall be returned by the Buyer to the Seller for a replacement or Refund(to the preference of Fogging Amazing PTY)  after receiving prior confirmation by the Seller via e-mail.

-If an item is found defective and it is still within the manufacturer warranty period the item will be replaced, unless the warranty has been voided by misuse.

-If the item is found to have a manufacturing fault and is within the warranty period the item will be repaired or replaced unless due to user negligence. Please note that as per the Consumer Protection Act Fogging Amazing is allowed up to 20 Working days to check the device and return it to the purchaser. However every effort will be taken to lessen the time frame as possible.

-Goods in transit from the purchaser to Fogging Amazing remains the client’s responsibility until signed for in store. All goods returned must contain all relevant parts along with original order number and or proof of purchase

-Should goods be found to have been damaged due to user negligence costs of transportation back to the purchaser is at the purchaser’s expense.

-Refunds and warranties will not be applied to Goods that have been damaged due to misuse or negligence or not correctly following the instructions supplied with the product.